Your business.
A conversation in person.

What happens at the first conversation?

We start with your business, your customers, and the work you want more of. Bring the website you have, if there is one, and explain what feels difficult: an outdated presentation, the wrong inquiries, confusing service information, or too much time spent collecting the same details.

An in-person conversation can help make those issues concrete. You can show the products, work, or process behind the business while we talk through what customers need to understand. Meetings are arranged directly; contact Alex to agree on a time, location, and format before making a trip.

Do I need a finished plan or technical knowledge?

You do not need to arrive with a sitemap or a list of software requirements. A few examples and honest answers are useful. Tell Alex what a good inquiry looks like, what customers often misunderstand, and which parts of the existing site you want to keep.

If you have photos, a logo, service descriptions, or access to your current website, mention them. Missing materials become part of the planning conversation. We establish who will supply each item and what Alex will create before treating it as part of the build.

• Your most important services and the places you serve.
• The action you want a visitor to take.
• A few websites or visual examples you like, with a reason why.
• Your priorities, timing, and the person who will approve the work.

How do we review the design together?

We connect design decisions to the visitor’s task. Instead of only asking whether a page looks good, we look at whether the message is clear, the photos fit, the mobile layout is readable, and the next step makes sense for your business.

Useful feedback can be simple: this wording does not sound like us; customers need to see this service sooner; this form needs another question. The proposal sets the review rounds and deliverables. New ideas that change the scope are discussed before they become additional work.

Can we work remotely or involve someone else?

Yes, we can arrange another way to work when meeting in person is impractical. Agree on that format with Alex at the start. The same project decisions still need to be made: what is being built, who provides content, who approves it, and how feedback reaches the project.

If a partner or team member needs to contribute, identify that early. One agreed point of contact helps keep feedback clear while the right people review the business details. Working one-on-one means direct access to the person doing the work; it does not require you to make every decision alone.

What happens after the website launches?

Launch is a useful checkpoint. We can then discuss ongoing care and search work, using the questions customers ask and evidence from the website to choose improvements. Alex’s focus extends beyond design to making the site easier to find and use over time.

The working budget for ongoing SEO and website care is roughly $250 per month. Scope is agreed for your business, with the initial build, recurring tools, and larger additions discussed separately. A direct conversation remains the starting point for deciding what work matters next.